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Terms & Conditions


The contract is a contract of supply. By placing a booking at Sky1ex for services, the client is presumed to have agreed to these Terms & Conditions. Customers should confirm by email when cancelling any pre-booking. Sky1Ex cannot be held responsible for any delays caused by traffic congestion, weather conditions, road works or incidents on road. Unless otherwise instructed by the customers, the chauffeur will travel by the route considered most appropriate on the day.


The Company reserves the right (and delegates to its Chauffeurs the right) to refuse to carry any person who is thought to be under the influence of alcohol, or any other substance which causes them to act in a manner which is deemed unreasonable. A reasonable amount of ordinary passenger luggage is allowed, but luggage which in the opinion of the driver amounts to an excessive weight will need to be transported in a suitable vehicle.


Customers will be held responsible for any damage to vehicles, fittings or equipment, through negligence or misconduct. A 15 Minute grace period is allowed on pick-ups other than at airports, waiting time after this time is calculated retrospectively to the original pick-up.


Fares on the following public holidays are charged at half the normal rate: Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day.


Sky1ex cannot be held responsible for misuse of a business or personal account by the employees or any other individual of the account holder or their agents.The Company reserves the right to use an approved affiliate supplier to fulfil any booking should we deem it necessary. All charges are from ‘Pick up Point’. Parking fees will be charged at cost. Meet & Greet Including Parking up to 60 minutes is charged at £15.00. Thereafter Executive is charged at £27.00 per hour / 45p per minute in half hour increments. Luxury is charged at £30.00 per hour / 50p per minute in half hour increments.


Non Airport Pick Ups have 15 minute grace period after which the above charges apply. Invoice payments are to be made 28 days from the invoice date. Customer agrees not to solicit an existing employee for services. Cancellations within 2 hours of the booking time will incur a minimum charge. If an agreed Credit Account is not in place prior to the booking an advance or cash payment must be made. Account Customers will be informed of any rate changes one month in advance.


Privcy Policy


1. Introduction and General Terms

Sky1Ex Minicabs is committed to protecting you and your family's personal information when you are using Sky1Ex Minicabs services. We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through the Sky1Ex Minicabs websites. In order to provide you with the full range of services, we are sometimes required to collect information about you. This privacy policy explains the following:


What information Sky1Ex Minicabs may collect about you; how Sky1Ex Minicabs will use information we collect about you; whether the Sky1Ex Minicabs will disclose your details to anyone else; your choices regarding the personal information you have provided to us; the use of cookies on Sky1Ex Minicabs websites and how you can reject these cookies.


As set out above, Sky1Ex Minicabs is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws"). The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.



2. What information will Sky1Ex Minicabs collect about me? 


We may ask for personal information about you. This can consist of information such as your name, e-mail address, postal address, telephone or mobile number. Different webpages may ask for different personal information. By entering your details in the fields requested, you enable the Sky1Ex Minicabs and its service providers to provide you with the services you select. Sky1Ex Minicabs also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.


3. How will Sky1Ex Minicabs use the information they collect about me?


Sky1Ex Minicabs will use your personal information for a number of purposes including the following:

For providing services to you in the way of transportation from one address to another.IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and to analyse and improve the services offered on Sky1Ex Minicabs. e.g. to provide you with the most user-friendly navigation experience.

Where Sky1Ex Minicabs proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.


4. When will Sky1Ex Minicabs contact me? 


Sky1Ex Minicabs won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.


5. Will I be contacted for marketing purposes?


Sky1Ex Minicabs won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.


6. Will Sky1Ex Minicabs share my personal information with anyone else?


We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). Generally, we will only use your information within the Sky1Ex Minicabs Group.


7. Changes to Sky1Ex Minicabs Privacy Policy


This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any Sky1Ex Minicabs website. The date of the most recent revisions will appear on this page.


8. Contacting Sky1Ex Minicabs about this Privacy Policy


If you have any questions or comments about this Privacy Policy please contact Sky1Ex Minicabs.


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